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3 Ways to Improve Practice Cash Flow

Have you noticed as you’ve been shopping how many merchants have moved to contactless payments? It’s not your imagination: The market has been steadily moving this direction, and the pandemic accelerated the trend. According to an FIS 2020 survey, “16 percent of respondents are using cash and checks less often, and 31 percent plan to use contactless payments or mobile wallets instead of cash in the aftermath of COVID-19.”

Staying Competitive

To better control cash flow, dental practices need to offer convenient payment options like contactless credit cards, digital wallets and smartphone apps. A cloud-based practice management system like Dentrix Ascend that offers integrated contactless payments gives you the best of all worlds. Patients can pay whenever and wherever is convenient — and payment is recorded and reconciled automatically.

Here are three Dentrix Ascend features that leverage contactless payments to help control cash flow — while keeping you competitive.

1. Improve accuracy and efficiency with Dentrix Ascend Pay

Every minute you spend keying in payment information, your practice loses a minute of valuable productivity. Dentrix Ascend Pay, powered by Worldpay from FIS, is a cloud-based integrated payment solution built for Dentrix Ascend for a completely seamless experience. It lets you accept and efficiently process all contactless and card forms of payment. Payments automatically post to the Dentrix Ascend Ledger and the patient’s account, no matter which office a patient visits. This expedites checkout, eliminates the time and errors of double entry and helps save your practice time and money. And with a Worldpay from FIS merchant ID (MID), you have access to Online Payments through eStatements.

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2. Send bills more often — and collect quicker — with eStatements

Mailing billing statements once a month may be costing you more than you realize. Not only do stuffing time, stationery and postage add up, but it’s a slow and inefficient way to collect. Using a Worldpay from FIS MID, Dentrix Ascend eStatements can link to a secure, online payment portal to give your patients a direct, convenient way to pay. You can also send customized eStatements as often as you like, which keeps patients’ bills top of mind to help improve cash flow.

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3. Streamline work and cash flow with Online Payments

A typical dental office is open 32 hours a week at the same times many of your patients are at work, so you’re missing chances to get paid. Dentrix Ascend Online Payments lets patients pay their bills online 24/7 from a link in each eStatement, and with a WorldPay from FIS MID, you can access both. Dentrix Ascend Online Payments and eStatements provide a simple way to send notifications to patients so they can view their statements, pay balances and print receipts from home — letting staff focus on patient care in office.

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A Complete Payment Solution

Dentrix Ascend, along with integrated solutions Dentrix Ascend Pay, Ascend eStatements and Dentrix Ascend Online Payments, work hand in hand as a complete payment solution to make it easier for you to get paid.