Hands-free notes, hassle-free claims, co-developed with AWS

Voice Notes, built with AWS technology, recognizes dental terms and clinical context, automatically creating complete, accurate SOAP-style notes. It goes beyond transcription, structuring information for claim-ready, clinically usable documentation. 

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Two ways to create notes – dictate after, or capture in real time

Voice Notes

Finish notes in seconds after the visit

Quickly dictate findings after the exam and move on—without typing or second-guessing what you missed.

  • Turn dictation into complete, structured notes in seconds
  • Standard note templates come with Ascend and are easy to use
  • Real-time checklist and PMS write-back ensure nothing is missed for claims


Best for: Providers who prefer to quickly wrap up notes after each visit—fast, accurate, and complete.

Included with: Ascend Essentials and Pro packages

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woman working on desktop
dentist explain to patient with voice note capture everything

Voice Notes Ambient

Finish notes before the visit even ends

Let Voice Notes capture the note for you—get time back in your day.

  • Captures provider–patient conversations as they happen
  • Structures notes in real time so documentation is done before the patient leaves
  • Includes all Voice Notes capabilities, including post-exam dictation


Best for: Providers who want real-time documentation and less time finishing charts after hours.

Included with: Ascend Accelerate

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Voice Notes vs. typical AI note tools

What matters Typical AI tools Why our Voice Notes
Accuracy you can trust Generic AI models Built with Amazon Web Services and AI trained for dental workflows
Where it works Separate app or browser tab Fully embedded inside Dentrix or Ascend
What you get Raw transcript Structured, chart- and claim-ready clinical notes
Workflow Record → review → edit → paste Record. That’s it!
Clinical completeness Easy to miss details Built-in SOAP notes and exam checklist templates ensure nothing is missed
Claims readiness Manual cleanup required Captured exam terminology instantly writes structured notes to the patient record for claims
Work-life balance Finish notes after hours Voice Notes Ambient product captures the note for you during the exam

Start using Voice Notes in Ascend today

Voice Notes is coming soon for customers on the new Ascend packages. If you’re using Ascend Essentials and Pro, Voice Notes post-exam dictation is already available to you. A self-onboarding tour can be launched from the microphone in-chart to help you get started. Want to upgrade to Voice Notes Ambient and let it capture notes for you during visits?

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What our customers are saying

Khuzaan Screwvalla Director of Information Technology Great Lakes Dental Partners
The accuracy is what surprised us most. It's capturing the details in real time and putting them exactly where they belong in the chart
Amanda Bell Owner/Office Manager, Bell Family Dentistry
Voice contributes directly to our bottom line. Our hygienists never need to put their perio charting on hold while waiting for a team member to assist. That means the hygienists have the full time they need for patient education, which leads to better treatment acceptance. Voice is an investment that more than pays for itself.
Kayte Blackmon Office Manager, Harris Family Dentistry
Perio charting is now quicker and easier than ever, thanks to Dentrix Ascend Voice... With the time we save, we can double the frequency of perio exams, further improving our patients’ health.
Amanda Bell Business Manager & Owner, Bell Family Dentistry
Our hygiensists can let Voice do more of the work, so they focus on our patients' needs and questions.

Frequently Asked Questions

What is Voice Notes?

Voice Notes is a AI-powered voice documentation solution built directly into the Dentrix Ascend chart. It converts provider speech into structured clinical notes, SOAP notes, for claim-ready documentation in real time.


How do Dentrix Ascend customers purchase Voice Notes?

Voice Notes is offered in the Ascend Essentials and Pro packages as a post-visit, hands-free dictation solution for clinical notes. The Ascend Accelerate package builds on this capability with Voice Notes Ambient, offering real-time recording to capture the entire appointment.


How are Voice Notes integrated into Dentrix Ascend? How do I set it up?

Our Voice Notes solutions are designed for effortless integration and ease of use. There is no setup required, and you do not need to install any Chrome Extensions. The ambient technology is seamlessly built into the Dentrix Ascend chart, and it writes back all relevant exam terminology for claims-processing into the patient's record, automatically. To begin recording a note, simply click the microphone icon within the chart interface.


What microphone is recommended for Voice Notes?

This one. Go here to purchase it.


How does Dentrix Ascend Voice Notes improve dental documentation accuracy?

Voice Notes uses AI co-developed with Amazon Web Services to ensure speech is accurately transcribed and mapped into the correct clinical fields.


How does Dentrix Ascend Voice Notes create cleaner dental claims?

Both of our Voice Notes solutions use Ascend templates or SOAP notes for insurance requirements. This speeds up claim approvals by ensuring all necessary documentation is included. The checklist alerts you to any missing sections during and after note generation.


How does Dentrix Ascend Voice improve case acceptance?

Clear, structured documentation combined with imaging and education tools help patients better understand treatment plans, increasing case acceptance.


Does Voice Notes support SOAP notes?

Yes. The system automatically generates SOAP notes and structured templates from voice input, improving documentation accuracy and consistency.


Is Voice Notes compliant with my state's patient consent laws?

Using Voice Notes for post-exam dictation does not record patient conversations or require consent. If you record during the exam (using Voice Notes Ambient), your practice is responsible for following your state's laws. Most practices verbally request consent before recording.

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