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Insurance, Billing & Collections

Accelerate Patient Payments

Help patients pay faster and more conveniently with the digital billing tools in Dentrix Ascend. Send statements by text or email, accept payments online, and automatically update balances in the cloud.

Dental staff using Bill Pay Portal at front desk to view patient balances.

Convenience that get you paid faster

Give patients secure ways to pay anytime, anywhere - from mobile devices or desktop. Automatic posting and reminders keep your team focused on care, not collections. 

How It Works

Phone, email, chat, and forms icons for patient communications

Digital statements & links

Send personalized billing links to patients via mail, email, or text.

Increase patient payments with money and hand icons

Online payment portal

Patients can pay instantly through a secure, HIPAA-compliant portal.

Payment moving from home to patient icon

Automatic ledger updates

As soon as a payment is processed, balances update in real time across all reports. Your team always sees the latest collection status. 

See what’s included

Dentrix Ascend strengthens your online presence and helps you attract more local patients.

Features Description
Digital billing & reminders Send patients email or text statements with secure payment links. Automated reminders reduce delays and save your staff hours on follow-up calls. 
Secure online payments Accept credit cards, debit, and ACH through a PCI-compliant portal. Payments post instantly to Ascend, keeping records accurate and patients happy.
Automatic payment posting Every online payment is applied to the correct ledger automatically. Automation removes manual steps and prevents posting delays and errors.
Payment plans & recurring billing Offer installment plans tailored to your patients' budgets. Flexibility and options increase treatment acceptance and collection rates.
Collections dashboard & reports A central dashboard shows balances, aging, and payment trends. Clear visibility helps your team prioritize outreach and maintain steady cash flow.

Request a Demo

Let’s connect: you’ll hear from someone who knows Ascend inside and out.

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What our customers are saying

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Dr. Anushka Gaglani Co-Founder and Co-CEO, Areo Dental
“Having text to pay has been a game changer for us. Rather than waiting for somebody to print out statements, seal them, address them, and send them out, we now send out statements with the click of a button,”
Betsy Cord Office Administrator, Ryan F. Mueller, DMD
I love having everything right there. Payments automatically link to patient charts, and I don’t have to double post anything. If you’re not using electronic billing, you’re doing a disservice to your patients. They want tools that are going to save them time.
John Adams Dentist, John W. Adams DDS
Now we can send electronic dental billing statements and get payments from patients quickly, inexpensively, and instantly - we've received credit cards payments within minutes of sending an email. Our patients love the flexibility of the 24/7 availability and the option to pay anytime from anywhere.

Verify Your Payors

Quickly look up payor IDs for dental insurers' electronic connectivity with Ascend. Search by payor name or ID, view enrollment/eligibility indicators, and access the latest payor list.

Go to Payor Search Tool

Related Content

Webinar

Dentrix Ascend Town Hall

Stay ahead with the latest Dentrix Ascend tools. Join our Dentrix Ascend Town Hall: New Tools, Smarter Results webinar to explore new features that drive efficiency, growth, and patient satisfaction.

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Dentrix Ascend Eligibility and claims processing suite streamline eligibility and claims in one place. Dentrix Ascend enables electronic eligibility checks, accurate attachments, ERA payment posting, and simpler reconciliation.

Billing & Payments Suite

Dentrix Ascend Billing & Payments Suite simplifies billing and boosts cash flow with online, in-office, and recurring payments, card-on-file, statements, and payment plans, reducing AR days and billing workload.

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