Billing & Payments Suite
Get paid faster with integrated billing, statements, and payments solutions.
Proof in practice
$6,000
Saved per year by private practices using electronic statements instead of paper.
14 days
Reduction in time to collection by using electronic statements such as text and e-mail.
30%
The amount of revenue that practices depend on collecting directly from their patients.
What’s Included
Go paperless to get paid faster
Give patients what they want: convenience. Paperless statements using email and text messages are delivered instantly, and patients can make online payments from anywhere.
Reduce errors, prevent fraud
Ensure accuracy while saving staff time. Credit card payments are automatically posted to the patient ledger, reducing manual entry errors and creating an audit trail that mitigates fraud.
Post with precision
Payments write back to the ledger automatically, reducing errors and removing the need for double entry.
Flexible payment processing
Easily process partial refunds or void payments directly from the patient ledger without having to cancel the entire payment, simplifying your payment management.
Automated payments options
Create and automate recurring payment plans for patients based on scheduled dates. Reduce staff workload by eliminating the need for manual payment triggers.
Securely store payment info
Improve payment collection times with patient credit card information securely stored within your practice management software, eliminating the need to collect during every transaction.
What our customers are saying
HOW CAN WE HELP?
Frequently asked questions
What is included in the Billing & Payments Suite?
The suite combines multiple RCM tools that work together to streamline how your practice manages billing, collects payments, and posts transactions. It includes options for in-office and online payments, statement delivery by email, text, or mail, and automated ledger posting to reduce manual work. Everything is fully integrated into Ascend - no third-party systems or double entry required.
How does the suite improve my billing workflows?
Ascned automates many of the most time-consuming billing tasks. You can send statements through multiple channels with just a few clicks, accept payments online or in-office, and post them directly to the patient ledger in real time. It reduces human error, shortens the revenue cycle, and gives staff more time to focus on patient care instead of paperwork.
What payment options does it support for patients?
Patients can pay by card at the front desk, through secure text or email links, or by traditional mailed statements. Ascend allows you to securely store cards on file (with consent), making it easy to process recurring payments or set up flexible payment plans.
How are payments posted and reconciled?
Payments may be conducted via multiple channels - card readers, online links, or recurring payments - and are automatically posted to the Ascend ledger with no manual entry. This ensures accuracy, prevents duplicate posting, and gives you a real-time view of your collections status.
How does this suite help me collect more, faster?
Practices using the Billing & Payments Suite report faster payment turnaround thanks to patient-friendly billing formats and multiple payment options. Automated reminders, card-on-file convenience, and a modern payment experience reduce delays and missed payments—without requiring staff to follow up manually.
Is this secure and HIPAA-compliant?
Yes. Ascend is PCI-compliant and uses encrypted, tokenized transactions to ensure card data is never stored on your local systems. All components of the suite are HIPAA-compliant, giving you and your patients peace of mind about data security.
Can I track the effectiveness of my billing and collections efforts?
Absolutely. Ascend includes built-in reporting to help you monitor key performance indicators like aging balances, collection percentages, and statement response rates. These insights help you refine your billing strategy and stay ahead of cash flow challenges.
How does it integrate with insurance claim workflows?
The Billing & Payments Suite complements Ascend eClaims by ensuring that once a claim is paid, any remaining patient responsibility can be billed and collected quickly. ERA payments are posted automatically, and any unpaid balances are funneled directly into your patient billing queue.
Do I need any additional hardware or software to use this suite?
For in-office payments, you’ll need compatible payment terminals, which are available through Henry Schein One. Online billing and payment links require no additional hardware - everything is managed from within Ascend.
Dental Insurance, Billing & Collections
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