Title: 3 Lessons DSOs Learned from Covid-19

Duration: 6o Minutes

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It’s been a tough year for dentistry, but we can gain wisdom as we look back at our COVID-19 experience. Why did some DSOs fare better than others? And what can we learn from these groups that succeeded in spite of the challenges?

Join us for this free, one-hour webinar with DSO industry experts to find out how to build on lessons learned so you can go into the future strong instead of sliding back into bad habits. These three lessons will help your DSO create positive momentum:

  • Lesson 1: Prepare your accounting and cash flow processes now.
  • Lesson 2: Cultivate a strong team culture.
  • Lesson 3: Ensure a superior patient experience.

Your DSO may have experienced a downturn, but you can bounce back even stronger. Don’t miss this opportunity to learn these three lessons from successful DSOs and to discover how cloud-based practice management system Dentrix Ascend can help group practices achieve their goals — now and into the future.


Jon Fidler

As the current President/CEO of Fidler and Associates, Jon has a history of building teams by connecting talent with opportunity. For the last 13 years, Jon has focused his skills specifically within the dental industry. During this time, Jon has placed successful executives throughout the country for multi-location groups (both large and small), manufacturers, distributors and many other dental related organizations. Throughout his career, John has been responsible for hiring, training and developing numerous performance award-winning employees and executives.


Mike White

Mike White is an experienced principal with a demonstrated history of working within the healthcare industry, specifically with independent dental practices and dental support organizations (DSOs). Mike is one of the national leaders for CLA specializing in the dental and DSO BizOps (accounting and CFO) services.


Jill Nesbitt

With 20+ years in dental practice management, Jill Nesbitt, MBA, works with dental organizations from emerging groups to national DSOs as one of the Dentrix Ascend experts at Henry Schein One. She started her career managing a multispecialty group practice, then became an independent dental consultant working with multisite dental groups to achieve measurable outcomes.