Making It Easier and Safer for Patients to Pay

Getting paid on time requires having a simple, convenient payment process.

Adopting a cloud-based payment solution may seem overwhelming, but not having one can be a significant barrier to productivity and profitability. In today’s world, where internet access is never far away and almost anything can be done from home, consumers want and expect convenience. For financial transactions, that means a quick and painless way to pay, with the option of paying any balance online.

The advent of COVID-19 has also increased demand for touch-free methods of payment, as safety has become a factor at the top of everyone’s minds. In an April 2020 study by Mastercard, more than half of the U.S. consumers surveyed are now using some type of contactless payment.1 Similarly, in the annual FIS Performance Against Consumer Expectations (PACE) survey, 31% of respondents said that they “plan to use contactless payments or mobile wallets” in the wake of the COVID-19 pandemic.2

Not only does contactless care make interactions safer for both your staff and your patients, it can also provide convenience for patients, increasing their satisfaction and loyalty.

Facilitating a Profitable Practice

Offering a contactless, cloud-based way for patients to pay their balance goes a long way toward improving the efficiency of your practice — helping to increase your profitability. If patients pay at the time of their visit, they can do so without coming into contact with your front-desk staff or needing a specific method of payment. If they have to pay later, a cloud-based solution allows them to pay online at their convenience, without having to find time to call the office during business hours.

For your staff, there are administrative considerations as well. Is additional software required to manage payments? Will your staff have to manually enter the payment information in multiple places? If a patient comes back needing another copy of their receipt, how difficult will that be? Adopting a solution that addresses these and other concerns will help make your practice more efficient.

1Mastercard Survey: More Than Half of Americans Now Use Contactless Payments

2Contactless Payments in a Contactless World

Dentrix Ascend Pay — Convenient for Patients, Convenient for You

Don’t get left behind in the trend toward contactless, cloud-based payment solutions. With the right software, making life easier for your patients also means making life easier for you.

Dentrix Ascend Pay is a cloud-based solution that offers contactless payment options like Apple Pay and Google Pay, as well as accepting all major credit and debit cards. Included with Dentrix Ascend, this solution integrates seamlessly, with no need for additional software or manual entry. Because all payments are automatically posted to your Dentrix Ascend Ledger, you’ll get paid faster while gaining convenience.

Watch the video to find out more about how Dentrix Ascend Pay can make processing payments faster, easier and safer for your practice. You can also visit or call 833.750.0115 to speak to a specialist today.