Title: How to Centralize Your Group Practice and Grow Like a National DSO

Duration: 60 minutes

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Adding more locations to your group practice can lead to complexity, confusion, and conflict--especially when each location has a different way of running the business. Centralizing functions such as appointment scheduling, eligibility verification and insurance billing across locations can make a huge impact in improving standardization, efficiencies and cost savings in your group practice. As you define your organization, selecting practice management software may not be the first thing you think of, but it is the technology and management foundation that ensures you are built for growth.

Join us for a free webinar to learn tips on how to centralize your system and processes like a national DSO, including choosing a practice management system that supports the centralization of key data and functions. You will also see how cloud-based practice management systems can help you standardize operations across your organization, improve your team’s efficiency, gain better insights into individual site and organization performance, and set your practice up for long-term success.

If you are not sure that your current practice management software can handle your centralization needs, then you won’t want to miss this free webinar presented by Jill Nesbitt, Henry Schein One Senior Customer Success Manager, and Karina Santos, Henry Schein One Strategic Customer Success Manager. During this one-hour event, you’ll learn:

  • Which practice functions are candidates for centralization
  • How to create standard operating procedures (SOPs) and improve compliance across locations
  • How to identify and define job roles for your organization to support centralized processes and SOPs
  • How the right technology platform helps increase growth velocity

Don’t miss this opportunity to understand how centralizing your group practice and using a cloud-based practice management system such as Dentrix Ascend can help you standardize and operate efficiently.


Karina Santos helps DSOs and multisite group practices successfully use their Henry Schein One practice management software to support their business goals. With more than 25 years of practice management experience, she provides executive teams insights to take advantage of tools, services and solutions to achieve their desired results. Prior to her role as a Strategic Customer Success Manager, Karina was a Certified Dentrix and Dentrix Enterprise Trainer for 20 years where she worked with dozens of practices to transform their digital workflows and improve their profitability.

With 20+ years in dental practice management, Jill Nesbitt, MBA, works with dental organizations from emerging groups to national DSOs as one of the Dentrix Ascend experts at Henry Schein One. She started her career managing a multi-specialty group practice, then became an independent dental consultant working with multisite dental groups to achieve measurable outcomes. Jill is pursuing coaching certification so she can best assist practice managers and owners, and she has a special interest in helping dental leaders who believe in dental-medical integration and are dedicated to improving healthcare outcomes.